Preferred HRIS and Payroll Systems for SMBs and Enterprise

Explore HR professionals' top picks and drawbacks of HRIS and payroll systems for small, medium, and enterprise organizations.

by
Danielle Riha
in
August 13, 2024
Preferred HRIS and Payroll Systems for SMBs and Enterprise

When it comes to choosing the right HRIS (Human Resource Information System) or payroll system, the best choice depends heavily on the size and specific needs of your organization. We scoured the Human Resources subreddit to gather insights from HR professionals who have firsthand experience with these systems. Here's what we found.

HRIS Options

A Popular HRIS for SMBs: BambooHR

Why BambooHR Stands Out: BambooHR consistently earns praise from HR professionals, especially in small and medium-sized organizations. The software is celebrated for its user-friendly interface, strong customer support, and flexibility in handling various HR tasks without overwhelming users.

User Experience: One HR professional shared, "BambooHR is perfect for small to mid-sized companies. It’s intuitive, easy to navigate, and the customer support is stellar. I love that it streamlines the hiring process, from tracking applicants to onboarding new hires seamlessly."

Key Features:

  • Ease of Use: HR professionals appreciate how easy BambooHR is to set up and navigate.
  • Comprehensive HR Management: From performance management to employee self-service, BambooHR covers the essentials without overwhelming users.
  • Customizable Workflows: BambooHR allows HR teams to tailor workflows according to their specific needs, making it a versatile choice for SMBs.

Challenges to Consider: While BambooHR is highly rated, some users mentioned that it may feel a bit too basic for rapidly growing teams or more complex HR processes. However, for most SMBs, this simplicity is precisely what makes BambooHR so effective.

A Popular HRIS for Enterprise: Workday

Why Workday Excels for Larger Organizations: Workday is often cited as the go-to HRIS for large enterprises, known for its scalability, robust features, and ability to integrate seamlessly with other systems. It’s designed to meet the complex needs of larger organizations, though it may be more than what’s necessary for smaller companies.

User Experience: A user on the subreddit noted, "Workday is an absolute powerhouse. It's designed for large organizations with complex HR needs. The reporting and analytics features are unparalleled, but it can be overkill for smaller companies."

Key Features:

  • Scalability: Workday’s ability to handle large volumes of data and processes makes it ideal for enterprises.
  • Advanced Reporting: Workday’s analytics tools are top-notch, offering deep insights into workforce trends.
  • Integration Capabilities: Workday easily integrates with other enterprise systems, providing a comprehensive solution.

Challenges to Consider: For some, the complexity and cost of Workday can be a deterrent. While it’s a fantastic tool for large organizations, smaller businesses might find it overwhelming and may prefer a more streamlined solution that better fits their needs and budget.

Payroll Options

A Popular Payroll System for SMBs: Gusto

Why Gusto Is a Favorite: Gusto frequently tops the list for payroll systems among small to medium-sized businesses. It’s known for being user-friendly, affordable, and comprehensive, handling payroll, benefits, and compliance with ease.

User Experience: An HR professional shared, "Gusto makes payroll so simple. It’s perfect for smaller companies because it’s straightforward and doesn’t require a lot of training to get started. Plus, their customer service is top-notch."

Key Features:

  • Ease of Use: Gusto’s intuitive design makes payroll processing a breeze.
  • Affordability: Gusto offers competitive pricing, making it accessible for SMBs.
  • Comprehensive Services: Beyond payroll, Gusto handles benefits administration and compliance, making it a one-stop-shop for HR needs.

Challenges to Consider: While Gusto is highly rated among SMBs, it may not scale as well for larger organizations. As one user mentioned, "Gusto is fantastic for small businesses, but as we grew, we found it lacked some of the more advanced features we needed." Larger companies may need to explore more robust options as they expand.

A Popular Payroll System for Enterprise: Ultimate Software (UKG)

Why UKG Stands Out: For enterprise-level organizations, UKG (Ultimate Kronos Group) is often praised for its powerful payroll capabilities, advanced reporting, and excellent customer service. It’s particularly well-suited for organizations with complex payroll needs.

User Experience: A user noted, "UKG is incredibly powerful. It handles our complex payroll needs with ease, and the reporting features are very robust. The customer service team is also incredibly helpful and responsive."

Key Features:

  • Advanced Payroll Capabilities: UKG can handle the complex payroll needs of large organizations, including compliance across multiple states and countries.
  • Robust Reporting: The system offers detailed reports that help HR teams analyze payroll trends and make informed decisions.
  • Strong Customer Support: UKG’s customer service is often highlighted as a major strength.

Considerations: While UKG is highly regarded, it’s also known for its complexity and cost. One HR professional commented, "UKG is great, but it’s not the easiest system to learn, and it comes with a hefty price tag. Smaller organizations might not see the ROI." If you're a smaller organization that appreciates what UKG offers, consider Inova Payroll, which runs on UKG but provides a streamlined experience that’s often better suited (and priced) for SMBs.

A Popular Payroll System for Enterprise: Ceridian/Dayforce

Strengths for Enterprises: Dayforce (previously known as Ceridian) is a powerful solution for large enterprises requiring a unified HCM platform. It offers real-time data processing, extensive reporting, and a strong focus on compliance, making it a solid choice for organizations with complex needs.

User Experience: One user highlighted, “Dayforce’s real-time data processing and compliance features are top-notch. It’s a great fit for large organizations that need a powerful, integrated system.”

Challenges for SMBs: For smaller organizations, the extensive features and setup of Dayforce might be more than necessary. One commenter shared, “Ceridian Dayforce can be overwhelming for smaller businesses. The robust features and extensive setup might be excessive if you don’t require such a comprehensive solution.” However, for enterprises, these very features are what make Dayforce a strong contender.

Integrating with Team Engine

Deciding which HRIS or payroll platform to use at your organization is not one that should be taken lightly. There's a lot at risk, not the least of which being your job and reputation. The good news is that, whichever of these platforms you decide to go with, Team Engine integrates with ALL of them.

With this integration, any updates made in your HRIS system—whether it's a new hire, a termination, or a role change—are automatically synced into Team Engine, ensuring your employee directory is always current when communicating with staff. Additionally, the integration pulls in various employee groupings and their supervisors, making communication even more targeted, relevant and efficient.

This one-way sync between your HRIS and Team Engine allows for seamless data management, helping you focus on more strategic HR tasks instead of manual data entry.

By breaking down the pros and cons of these HRIS and payroll systems, it’s clear that the right choice heavily depends on the size and specific needs of your organization. Whether you're a small business looking for simplicity and affordability, or an enterprise seeking robust features and scalability, there are systems out there that can meet your needs. Just make sure to do your research, talk to peers, consider the user experiences shared here, and choose a solution that aligns with your operational goals.

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