Keeping Facilities Fully Staffed at Mazza Recycling
Mazza Recycling Services needs employees who are willing to get dirty and perform hard, manual labor. Staffing agencies are expensive and underdeliver in terms of the volume of qualified applicants, so Mazza was looking for a new solution to keep their centers staffed at capacity. In addition to increasing their applicant pool, Mazza also wanted to be more efficient and effective at communicating with their employees, particularly with non-English speakers.
At A Glance
Challenges
Finding non-traditional laborers
Getting callbacks or email replies from candidates
Communicating with non-English speakers
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Outcomes
Hired 18 people in two months, a 32% increase
Increased employee & applicant response rates by 46%
Time savings for HR due to streamlined recruiting and employee communication
Solutions for Communicating with a Nontraditional Workforce
Reaching Non-English Speakers
With Team Engine’s employee texting capabilities, communicating across language barriers has become less of a burden. Now, Mazza's HR Coordinator is able to translate both outgoing and incoming messages with employees, instantly and directly within the software.
Automated Onboarding Messaging for New Hires
When a candidate moves from "applicant" to "employee," Team Engine kicks off a series of automated text messages that have been customized to match Mazza's onboarding process.
Texting with Employees
Mazza's HR Coordinator was attaching memos to check stubs and asking managers to verbally make announcements on her behalf. With the implementation of Team Engine, they’ve eliminated all of that and write one message in the software, then send it directly to all employees’ text message inbox where it’s guaranteed to be seen.
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Central Hub for All Hiring Communication & Tracking
Team Engine's centralized messaging hub keeps work-related communications off of the HR Coordinator's personal device and on her work computer, where they belong. They're also accessible to other Team Engine users with proper permissions.
Text Message Communication with Applicants & Employees
Mazza’s labor force includes people with disabilities, ex-offenders reentering the workforce, immigrants and other types of nontraditional workers—all of whom prefer to be contacted via text, as opposed to phone calls and email.
Employee Language Preferences & Notifications
Team Engine’s employee records track each person’s preferred language and provides in-line translation tools to ensure all employees get the right message at the right time, and in a language they can understand.
Start Texting With Your Employees & Applicants Today for a More Engaged Workforce Tomorrow
Make it easy for your blue-collar personnel to communicate with you by meeting them on the channel they prefer most: text messaging. Make it easy for you to communicate with them by using Team Engine’s texting software with automations, surveys, language preferences & more.