Harnessing AI in HR: Practical Applications for Distributed Workforces

Artificial intelligence in HR is rapidly reshaping many aspects of the industry. For HR professionals, HR AI tools can improve efficiency, streamline repetitive tasks, and empower HR teams to focus on more people-centered initiatives. The benefits of AI are evident in its ability to address some of the most pressing HR challenges, from managing compliance to enhancing communication. Here’s how AI in HR is being used to effectively support these workforces.

Writing Job Descriptions and Interview Questions

Writing job descriptions is often time-consuming, but generative AI in HR can help create concise, clear descriptions tailored to blue-collar roles. By inputting job requirements and ideal candidate traits, AI can generate descriptions that are easy to understand and more likely to resonate with applicants. AI use cases in HR also include creating interview questions tailored to specific roles, especially those that are highly technical or specialized. 

⚙️ Do it with Team Engine: We’ve incorporated the benefits of AI into our recruiting platform with our one-click job description improver when adding a job in Team Engine. Forget about perfecting your AI prompt; just click the button for instant suggestions on how to improve your job description. 

Enhancing Internal Communications

HR teams in distributed workforces often struggle to communicate important updates and policy changes effectively. Artificial intelligence in human resources can play a significant role in improving these communications. Generative AI can draft and polish internal emails and even help adjust the tone to suit different audiences. 

⚙️ Do it with Team Engine: Our employee communication software is designed for diverse workforces, so we’ve built in special features to help communicate with employees in a different language. With Team Engine, you can set a language preference for each employee, translate messages into other languages as needed, and make sure the right version is always delivered to each employee. 

Automating Repetitive HR Tasks

Administrative tasks, such as scheduling interviews, updating employee information or answering common questions, can take up a significant chunk of an HR team’s time. By integrating AI for HR with existing HRIS or payroll systems, HR teams can automate repetitive tasks like tracking employee data or answering routine inquiries. 

For example, some large companies use customized HR AI tools to answer frequently asked benefits questions, reducing the number of requests HR teams field each day. This example of using AI in HR demonstrates how automation doesn’t replace the need for personal HR support… but can help ensure employees get accurate information faster.

⚙️ Do it with Team Engine: Automation is at the heart of everything our platform offers, but it’s especially useful in recruiting, where time and speed are of the essence. Our recruitment automation tools pre-screen applicants immediately, send automated notifications as applicants move through the hiring process, and eliminate back-and-forth scheduling emails.

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Supporting Compliance and Policy Drafting

Keeping up with labor laws, safety regulations, and HR policies can be complex, especially for SMBs. HR AI tools can assist by offering a baseline draft of policies, simplifying the language, and even highlighting potential gaps based on regional or industry-specific requirements. For example, using AI tools to outline policies around overtime, shift scheduling, and employee rights gives HR a starting point for more detailed legal review. While every policy should be vetted by a legal professional, AI provides a quick and accessible way to begin the process and ensures your team doesn’t overlook key considerations.

⚙️ Do it with Team Engine: Does a policy change go into effect if it’s never received by employees? We can’t say for sure, but you’ll never have to worry about it with Team Engine’s employee communication platform. With multiple delivery methods (text message, WhatsApp, email), along with link tracking and read receipts, you can rest assured your policy changes and compliance communications are received by employees and documented as such.

Simplifying Excel and Data Management

Many HR tasks - like tracking overtime, gathering employee feedback, or managing workforce data - require complex spreadsheets and Excel formulas that can be time-consuming to develop. Generative AI in HR can assist by helping create or debug formulas, so HR professionals don’t have to be spreadsheet experts. From VLOOKUP and XLOOKUP functions to more complex data tracking and analysis, the AI use cases in HR are limitless, proving invaluable for time-consuming data management tasks that would otherwise require hours of manual input and training.

⚙️ Do it with Team Engine: Team Engine users who send surveys to their employees are able to leverage one of the many benefits of AI with our survey summarization tool, which instantly summarizes the results of any survey. No more hours spent coding answers and analyzing data from the latest engagement survey; just clear results summarized into actional insights. 

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The benefits of AI in HR are enormous. By leveraging artificial intelligence in HR for routine tasks and even for more complex problem-solving, HR teams can focus on building relationships, improving workplace culture, and meeting the needs of a distributed workforce. 

While AI in HR can be a powerful ally, it’s essential to approach it as a supportive tool, complementing the human touch that’s at the heart of effective HR. On the Landscape Leadership blog, Chad Diller recently offered some excellent guidelines and opinions on how to use AI to create landscaping content. As he illustrates, AI in HR is great for generating commodity content at scale, but it lacks the personal experience and strong opinions essential for true thought leadership. Use it as a starting point to build upon, or as a tool to polish your final piece, but never for end-to-end generation.

AI in HR is here to stay, and as these tools continue to improve, they’ll likely become a core part of all human resources technology. Whether you’re looking to improve efficiencies or enhance employee engagement, exploring HR AI tools now can give your team a head start on future trends and prepare your organization for a more tech-enabled workplace.

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