How to Keep a Central Record of Important Employee Texts
In organizations where texting is the primary mode of communication, the capture and retention of text messages is crucial to protect against disputes or legal issues.
How you might currently be doing this
- Not recording text communications at all, relying on device records that may be deleted
- Taking screenshots of text conversations
- Attaching screenshots to employee files
- Manually transcribing important text exchanges into a central log or database
- Saving messages in personal phone archives, risking potential loss if the device is lost or replaced.
Why Use Team Engine Instead
Automatic Record-Keeping: All text message exchanges are automatically tracked and stored without any extra steps.
Shared Inbox: Team Engine allows authorized users to access all messages exchanged within the organization, even those they weren't directly involved in.
How you can use Team Engine to do this
Team Engine automatically solves this problem by creating a communication log for employees by storing all text messages exchanged with employees in a shared inbox, which are also attached to each employee's profile.
How you can use Team Engine to do this
Team Engine automatically solves this problem by creating a communication log for employees by storing all text messages exchanged with employees in a shared inbox, which are also attached to each employee's profile.