Fix a Missed Clock In or Clock Out
When frontline employees miss a clock in or clock out, it must be corrected in the system before the next payroll processing. Employees typically inform their manager, who may resolve the issue or escalate it up the chain of command. If not addressed promptly, it can cause payroll errors, potentially leading to missed paychecks.
How you might currently be doing this
- Verbal communication between employee and manager
- Written notes or logs
- Phone calls to the manager or HR
- Email notifications
- Manual adjustments in the timekeeping system by the manager
- Submitting a correction form
- Using a centralized timekeeping system with adjustment requests
- Relying on supervisors to monitor and correct discrepancies
Why Use Team Engine Instead
Speed: With a direct line to payroll, employees can be confident their timecard errors will be quickly resolved, ensuring they receive their next check on time and in the correct amount.
Convenience: Sending timecard errors directly to payroll via text is convenient for employees, allowing them to report errors as soon as they notice them, without needing to remember to tell their manager or visit the office. It’s also easier for payroll specialists to contact frontline employees when they have questions or need clarification.
Record-Keeping: Messages exchanged through Team Engine are automatically recorded, providing a reliable record in case of disputes.
How you can use Team Engine to do this
- Sync your employee directory with your HRIS or payroll platform, OR set up your employee directory
- Organize your employees by group e.g. by all employees who use a time clock
- Create an announcement for non-exempt employees, informing them that they can submit all timecard updates directly to this number. (See sample text provided below.)
- Set up a start date automation to notify all future non-exempt hires how to submit timecard errors for correction.
- Ensure you reply to any employees who report errors to confirm when they are fixed.
How you can use Team Engine to do this
- Sync your employee directory with your HRIS or payroll platform, OR set up your employee directory
- Organize your employees by group e.g. by all employees who use a time clock
- Create an announcement for non-exempt employees, informing them that they can submit all timecard updates directly to this number. (See sample text provided below.)
- Set up a start date automation to notify all future non-exempt hires how to submit timecard errors for correction.
- Ensure you reply to any employees who report errors to confirm when they are fixed.
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