Learn About Employee Callouts as Soon as Possible
When employees aren’t sure how to call out (who to contact, how, or when), they may avoid notifying you altogether. By making the process clear, simple, and easy, you’ll receive better advance notice.
How you might currently be doing this
- Phone calls to supervisors
- Text messages to managers
- Group chat notifications
- Voicemail systems
- Emails to HR or supervisors
- Attendance or callout hotlines
- Messages sent through scheduling apps
- Manual log books or forms
How to do this more effectively
Team Engine automates the callout process, giving employees a designated hotline and straightforward instructions on how to report absences. By centralizing all callouts in one shared inbox, you ensure no last-minute surprises and make it easier for managers to adjust staffing on the fly.
Why Use Team Engine Instead
Record-Keeping: Team Engine keeps a record of communication with employees, so you have documentation in case of disputes.
Simplicity: A straightforward process that's easy to remember encourages employees to notify you in advance.
Efficiency: Texting callouts saves time by streamlining the process, ensuring managers receive timely updates without manual follow-ups.
How you can use Team Engine to do this
- Navigate to the Automations tab.
- Click “+ Add automation” under the Employee Tenure section.
- Compose a message introducing the callout texting hotline. (See sample text provided in the copy-and-paste box.)
- Include a contact card and ask employees to save the number in their phone.
- Monitor the inbox and respond promptly when employees call out.
- Notify managers or team members as needed.

How you can use Team Engine to do this
- Navigate to the Automations tab.
- Click “+ Add automation” under the Employee Tenure section.
- Compose a message introducing the callout texting hotline. (See sample text provided in the copy-and-paste box.)
- Include a contact card and ask employees to save the number in their phone.
- Monitor the inbox and respond promptly when employees call out.
- Notify managers or team members as needed.
