Learn About Employee Callouts as Soon as Possible

When employees aren’t sure how to call out (who to contact, how, or when), they may avoid notifying you altogether. By making the process clear, simple, and easy, you’ll receive better advance notice.

Category:
Operations

How you might currently be doing this

  • Phone calls to supervisors
  • Text messages to managers
  • Group chat notifications
  • Voicemail systems
  • Emails to HR or supervisors
  • Attendance or callout hotlines
  • Messages sent through scheduling apps
  • Manual log books or forms

Why Use Team Engine Instead

  • Record-Keeping: Team Engine keeps a record of communication with employees, so you have documentation in case of disputes.
  • Simplicity: A straightforward process that's easy to remember encourages employees to notify you in advance.
  • Efficiency: Texting callouts saves time by streamlining the process, ensuring managers receive timely updates without manual follow-ups.

How you can use Team Engine to do this

  1. Navigate to the Automations tab.
  2. Click “+ Add automation” under the Employee Tenure section.
  3. Compose a message introducing the callout texting hotline. (See sample text provided in the copy-and-paste box.)
  4. Include a contact card and ask employees to save the number in their phone.
  5. Monitor the inbox and respond promptly when employees call out.
  6. Notify managers or team members as needed.

Company Callout Text Hotline

Hi NAME - this is the official COMPANY callout text hotline. We hope you don’t need to callout often, but if you do, just text this number with the details as soon as you know you can’t make it. Please use the attached contact card to save this number in your phone, thanks!

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How you can use Team Engine to do this

  1. Navigate to the Automations tab.
  2. Click “+ Add automation” under the Employee Tenure section.
  3. Compose a message introducing the callout texting hotline. (See sample text provided in the copy-and-paste box.)
  4. Include a contact card and ask employees to save the number in their phone.
  5. Monitor the inbox and respond promptly when employees call out.
  6. Notify managers or team members as needed.

Company Callout Text Hotline

Hi NAME - this is the official COMPANY callout text hotline. We hope you don’t need to callout often, but if you do, just text this number with the details as soon as you know you can’t make it. Please use the attached contact card to save this number in your phone, thanks!

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